So today I was investigating the reasons why some components of MapPI were returning results and the average rating wasnt coming back.
As MapPI requires Internet Explorer as its backbone in order to gather its results it relies on the browser staying as passive as possible.
However, recent changes at Google has seen the addition of Zagat in the Google Places serps. Not a bad thing considering Zagat brings in reputable reviews from registered customers and Google seems to like that. I mean, why reinvent the wheel eh? Great news for Zagat and restaurant owners alike.
Some users will spot that it doesn’t ahve to be restaurants that are bringing back this “out of 30″ score – Google are doing it for other businesses too:
Now you may be wondering why can’t you see any of these reviews. Well, the answer is simple. It’s probably because you’re not using Internet Explorer.
Here’s a dual screenshot of the same search done on Firefox and Internet Explorer 9.
So, when you’re explaining “the score” to your clients, be sure to take into account that they may or may not be using the same browser as you.
*I haven’t tested this on Chrome
Update: 21st June 2012
It seems now that the same results now appear for all the browsers.
I’ve noticed the past couple of days that the majority of Google Places listings have their email addresses removed from them. It’s an unusual move on Google’s behalf to do this as I feel it’s as important as the URL, phone number and street address – especially for making contact out of hours.
But none the less if you administer a Google Places account there is still a way to get your email address visible (until Google Places fix this at least):
1. Log into your Google Places Listing and scroll on down to Additional Details
2. Follow the image below
I am not sure as to why Google decided to do this as it doesn’t appear to be region or country specific – Australia, UK, USA and Ireland from what I’ve been testing are all missing this. However, MapPI is returning email addresses for those who have included their emails in the same fashion as the work around I mention above.
The Blumenthals website equally has some information on this also.